NHS Ask First

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Latest News

Continued use of face masks, social distancing and remote consultations

Public Health England clarified on 13th July 2021 that facemasks/coverings, physical distancing of 2 metres remains in place as standard practice in all health and care settings and where possible and clinically appropriate remote consultations rather than face-to-face should be offered to patients/individuals. We will therefore be following this government guidance until further notice.

Practice Closure – Wednesday 15 September 2021

Riverside Surgery will be closed from 1pm today for staff training. Should you need urgent medical assistance please call 01296 850011 before 6.30pm, and 111 after 6.30pm.

FLU Vaccination clinic

Dear All,   We will be running flu vaccination clinics initially for high risk patients (over 50 years old) and anyone over the age of 65 years old. Clinics will be Wed - Fri 3-5pm and this Sat 18th September.   Please call reception to book your vaccination or book via. patient access online.   Many thanks,   Riverside Surgery

Message for people with diabetes at the practice

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine. We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people...

New NHS app: askFIRST

askFIRST: Help from the NHS, anytime, anywhere. askFIRST is a free app and is available on the App Store (Apple devices) or Google Play (Android devices). It can also be accessed as a web based link: Available anytime, anywhere; the digital healthcare professional guides you through a symptom checker and then recommend the most appropriate care. This might be self-care advice via, a call back appointment from your GP practice or you may be directed onto an alternative...

Out of Hours

For advice and urgent medical attention outside our normal surgery hours, please call 111