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Coronavirus Advice

Call 111 now if you've been: to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms) to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild) to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild) in close contact with someone with confirmed coronavirus Do not go to a GP surgery or hospital. Call 111, stay indoors and avoid close contact with other people. Tell 111 about any recent travel and any symptoms...

Did Not Attend (DNA) Policy

Dear Patients, We are posting this to update all of our patients of our Did Not Attend (DNA) policy which is coming in with immediate effect. We are seeing a rise in wasted appointments which is a huge problem throughout the NHS. At Riverside Surgery we have had 169 appointments DNA'd in the last 3 months. Some of these appointments have been 30 minute reviews. This is particularly disappointing and concerning as we predominantly book appointments on the day; so patients are ringing for an appointment agreed on the day but still not attending later in the day. (more…)


Grow a mo, save a bro! Join us in supporting Movember. It's time to ditch the razor and raise awareness for the important issue of men's health. Let's talk more about prostate cancer, testicular cancer, mental health and suicide prevention. Click here for more information.

We are an Armed Forces veteran friendly accredited GP practice

We are pleased to announce that we have been awarded the Armed Forces veteran friendly GP practice accreditation from the Royal College of General Practitioners. This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician - Dr Rashmi Sawhney, who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let us know so we can ensure you are getting the best possible care.

Non-NHS work fees

We have recently reviewed our private / non-NHS work fees and they have been updated with effect from 11th October 2019. Please see our full list here. For further information, please see our section on our website by clicking here.  

Out of Hours

For advice and urgent medical attention outside our normal surgery hours, please call 111

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