econsult online consultation service - contact your gp online

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Latest News

Launching eConsult at Riverside Surgery

We are pleased to announce that Riverside Surgery is now using eConsult. What is eConsult? eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors and GP practice online, for free, from anywhere. eConsult is a form-based online consultation and triage platform that collects your medical or administrative request and sends it through to the staff at Riverside Surgery. The clinical and admin team will then triage the information...

Revised Mask Wearing Guidance October 2022

Since the schools went back in September Covid numbers are on the rise again and a lot of patients are coughing. Over the summer we have had a lot of staff sickness at Riverside with Covid. Our staff are unable to come to work if they are testing positive for Covid. Clinical staff are unable to see patients. In order to protect patients and staff we need to continue to advise all patients to wear a mask inside the surgery...

eConsult coming soon!

We are excited to announce that we will soon be launching eConsult for our patients. The service will be available on the practice website and will allow patients to ask for advice about their health conditions, symptoms or request sick notes, GP letters, fit notes and other admin queries online. eConsult is available around the clock, including overnight and on the weekend. You can go to our practice website, click on the ‘Contact our doctors online’ button and tell us...

Online Access to NHS Medical Records

Dear Patients, The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster and it also lets you read and review notes from your appointments in your own time. The NHS plan was that from 1 November if you are over 16 years of age and have an online account through the NHS App, or...

Appointment update

Dear Patient, The Partners and staff at Riverside Surgery aim to offer excellent care and patient experience to all our patients. GP Recruitment has been an issue over the past few years. This is happening nationally and hence innovation has been required to enable us to continue to provide high quality care in a timely manner for our patients. Over the years we have expanded our team to include Specialist nurses, nurse practitioners, nursing associate, social prescriber, care co-ordinator, first...

Out of Hours

For advice and urgent medical attention outside our normal surgery hours, please call 111