NHS Ask First

Welcome to The Riverside Surgery

Latest News

Practice Closure – Thursday 18 November 2021

Riverside Surgery will be closed from 1pm today for staff training. Should you need urgent medical assistance please call 01296 850011 before 6.30pm, and 111 after 6.30pm.

Why can’t I get an appointment with a GP?

As many of our long standing patients can testify to, Riverside Surgery have run a triage model even before Covid-19. We thought we would share this latest video, explaining some of the work that goes on behind the scene at Surgeries across the country - and emphasise that we have always and will continue to still see our patients face to face whenever is necessary. We are mindful of our patients, especially those most vulnerable, and our staff; therefore we...

FLU Vaccination clinic

Dear All,   We will be running flu vaccination clinics initially for high risk patients (over 50 years old) and anyone over the age of 65 years old. Clinics will be most Wednesdays - Fridays.   Please call reception to book your vaccination or book via. patient access online.   Many thanks,   Riverside Surgery

Message for people with diabetes at the practice

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine. We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people...

New NHS app: askFIRST

askFIRST: Help from the NHS, anytime, anywhere. askFIRST is a free app and is available on the App Store (Apple devices) or Google Play (Android devices). It can also be accessed as a web based link: Available anytime, anywhere; the digital healthcare professional guides you through a symptom checker and then recommend the most appropriate care. This might be self-care advice via, a call back appointment from your GP practice or you may be directed onto an alternative...

Out of Hours

For advice and urgent medical attention outside our normal surgery hours, please call 111