NHS Ask First

Welcome to The Riverside Surgery

Latest News

Continued use of face masks, social distancing and remote consultations

Public Health England clarified on 13th July 2021 that facemasks/coverings, physical distancing of 2 metres remains in place as standard practice in all health and care settings and where possible and clinically appropriate remote consultations rather than face-to-face should be offered to patients/individuals. We will therefore be following this government guidance until further notice.

Message for people with diabetes at the practice

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine. We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people...

New NHS app: askFIRST

askFIRST: Help from the NHS, anytime, anywhere. askFIRST is a free app and is available on the App Store (Apple devices) or Google Play (Android devices). It can also be accessed as a web based link: Available anytime, anywhere; the digital healthcare professional guides you through a symptom checker and then recommend the most appropriate care. This might be self-care advice via, a call back appointment from your GP practice or you may be directed onto an alternative...

New patient registrations

Due to ongoing unprecedented work-load as a result of the global pandemic, we are now asking any new patients wishing to register with us to please attend the surgery between 8 am - 1pm on Thursdays only please. For further information on how to register please see the following link: Many thanks for your co-operation. Riverside Surgery

Prescription requests

Due to the high volume of emails received into Riverside Surgery, we have had to set up a new email address specifically for prescription requests. Anyone wishing to order a repeat prescrption via. email please could you now email: Thank you, Riverside Surgery team

Out of Hours

For advice and urgent medical attention outside our normal surgery hours, please call 111