Complaints and compliments

We aim to offer our patients the best possible service.  However, we know that sometimes things do go wrong – quite often through misunderstanding – and we encourage patients to let us know when this has happened.

Please notify Dr Rashmi Sawhney, Senior Partner, of any concerns you may have or complete and return the Patient Complaint Form and return to the surgery.

Please also note that we love hearing about the times when we have offered a particularly good service! You can find our Compliments and Feedback form here.

For either raising a complaint or giving us a compliment, please feel free to contact us by phone, email or in person:

The Riverside Surgery
George Street
High Wycombe
Buckinghamshire
HP11 2RZ

Telephone: 01494 526500

Email: practicemanager.riverside@nhs.net