eConsult access for all patients
Since February 2024, Riverside Surgery has been utilising the eConsult platform, offering patients the ability to submit clinical and administrative queries. From the 1st October 2025, our eConsult access is available 24/7 to patients including evenings and weekends. We will respond to you on the same day (if submitted Mon-Fri). Please note, processing of admin requests / medication cancan still take up to five working days.
To send us a query please use the following link:
https://accurx.nhs.uk/patient-initiated/K82036
Please note, this is different to patient online access service which allows visibility of patient records, medication request function etc. For more information on this and how to set this up, please click on the following link: